PRIVACY POLICY
Effective Date: 06 March 2026
We are committed to protecting your privacy. This Privacy Policy describes how we collect, use, store, share, and protect the information collected through the Fidden platform at https://fidden.io (“Site”), the Fidden mobile application (“App”), and any related services, features, content, and tools we provide on the platform (collectively, the “Platform”). The Platform is owned and operated by Fidden, Inc. (“we,” “us,” or “our”). This Privacy Policy is incorporated into and subject to our Terms and Conditions of Use (“Terms”). Capitalized words used but not defined in this Privacy Policy have the meaning given to them in the Terms. PLEASE READ THIS PRIVACY POLICY CAREFULLY because it affects your rights under the law. By using or accessing the Platform, you confirm that you have read and agreed to be bound by this Privacy Policy. If you do not agree with any part of this Privacy Policy, you may not use or access the Platform.
FIDDEN PRIVACY POLICY.
The practices described in this Privacy Policy apply only to information gathered online through the Platform. This Privacy Policy applies where we are acting as a data controller with respect to the Personal Information of visitors, users, clients and customers (“you,” or “your”); in other words, where we determine the purposes and means of the processing of that Personal Information.
PERSONAL INFORMATION.
“Personal Information" means any information relating to an identified or identifiable natural person. As a general matter, you can browse the Platform without submitting your Personal Information to us. However, there are a number of circumstances in which you may supply us with your Personal Information.
SOURCES OF PERSONAL INFORMATION.
We collect Personal Information from:
You directly when you create an Account, subscribe, message, book, pay, submit reviews, upload media, or contact support.
Other Users. Providers may enter service notes, outcomes, and operational details for a Booking. Clients may provide information about a Provider or service via reviews, messages, or dispute reports.
Service Providers and Integrated Partners. Payment Processors (e.g., Stripe and Stripe Connect) provide transaction confirmations, payment status, dispute/chargeback events, and limited payment descriptors. Analytics, advertising, communications, and cloud hosting providers may provide device and usage data.
Automatically from Devices through cookies, pixels, SDKs, and similar technologies.
CATEGORIES OF PERSONAL INFORMATION WE COLLECT.
We may collect the following categories (depending on how you use the Platform):
Identifiers and Contact Information. Name, username, password (hashed), pronouns (optional), date of birth (where requested), email address, phone number, mailing address (if provided), emergency contact information (name/phone). We may store limited verification signals where enabled (e.g., “verified” status), and any data you submit through Platform flows.
Account and Profile Information. Account preferences, settings, roles (Client/Provider), profile photo (optional), business profile information for Providers (e.g., business name, service categories, availability, policies, and related listing data).
Booking and Service Information. Booking requests, appointment date/time, service selections, service notes, cancellation/reschedule data, refund/correction requests, dispute history, and related operational records. Provider “internal use” notes may be stored in Platform tools if entered by the Provider (e.g., dates, fee totals), consistent with Provider responsibilities.
Communications. Messages between Clients and Providers (including in-Platform communications), communications with us (support tickets, emails), and call/SMS metadata where applicable (e.g., delivery, opt-in/opt-out status).
Payment-Related Information. Payment status and transaction identifiers, amounts, timestamps, refunds, deposits, and chargeback/dispute data. Limited payment instrument descriptors such as last four digits, card brand, expiration month/year (if provided by the processor), and billing ZIP/postal code (if provided). We do not store full card numbers or CVV; these are handled by Payment Processors.
Device, Usage, and Log Data. IP address, device identifiers, advertising identifiers (where permitted), browser type, operating system, app version, language, referring URLs, pages/screens viewed, crash logs, performance data, and timestamps.
Location Data. Approximate location inferred from IP address. Precise geolocation may be collected if you enable device permissions (e.g., to improve search or provide location-based features). Advertisements and certain content may be directed to you as a result of this information. You can control this in device settings.
User Content. Reviews, ratings, comments, uploaded images, listings, policies, and other content you submit.
Inferences. Inferences drawn from usage data to improve features, recommend Providers, detect fraud, or personalize content, where permitted.
Personal Information From or Through Third-Party Sites. When you interact with the Platform or your Account through a social media platform, such as Facebook, Twitter (X), Instagram, Tumblr, LinkedIn, YouTube, or Pinterest, we may collect the Personal Information that you make available to us on that page including your account ID or handle. We will comply with the privacy policies of that site and we will only collect and store such Personal Information that we are permitted to collect by these social media platforms.
USE OF PERSONAL INFORMATION.
We use Personal Information for the following purposes:
Provide and operate the Platform. Create and manage Accounts; authenticate users; provide core functionality; enable bookings; display listings; and facilitate communications.
Enable Client–Provider transactions. Share relevant booking details with the relevant Provider and Client; enable scheduling; confirmations; reminders; and service coordination.
Payments, deposits, refunds, cancellations, and disputes. Facilitate payment processing via third-party processors; confirm payment status; apply deposits; process refunds where approved by Providers; and manage cancellation/no-show workflows.
Investigate and respond to disputes, chargebacks, fraud, and policy enforcement, including by using booking records, messages, and related documentation consistent with the Terms and Provider Policies.
Client support and communications. Respond to inquiries; troubleshoot; provide service announcements; and administer account/security notices.
Analytics and product improvement. Monitor and improve performance; debug; conduct research; develop new features; and understand how users interact with the Platform.
Marketing and advertising (where permitted). Send marketing communications where you have opted in (e.g., email/SMS marketing).
Show promotional content and measure campaign effectiveness. We may use cookies/SDKs for analytics and, where enabled, targeted advertising.
AI Features. If you choose to use AI Features, process AI inputs and generate AI outputs to provide the functionality.
Legal, compliance, and security. Comply with legal obligations; respond to lawful requests; enforce Terms; protect rights and safety; and maintain audit trails and records.
If we need to process your Personal Information for a new purpose entirely unrelated to the above, we will inform you of such processing in advance and you may exercise your applicable rights in relation to such processing. Please note that without certain Personal Information, we may not be able to provide some or all of the Platform features or even to guarantee the full features of Platform.
NON-PERSONAL INFORMATION.
Non-Personal Information includes information that does not personally identify you, but may include tracking and usage information, demographics, use of the Platform and the internet.
When you interact with the Platform, we may collect Non-Personal Information. Our servers may automatically keep an activity log of your use of the Platform. Generally, we collect and store the following Non-Personal Information:
Demographic information such as age, gender, and five-digit ZIP code as part of collecting Personal Information;
Device information about your computer, mobile device, or other device that you use to access the Platform. This information may include IP address, geolocation information, unique device identifiers, browser type, browser language, and other transactional information;
Usage information about your use of the Platform, such as reading history of the pages you view;
Traffic information such as time of access, date of access, software crash reports, session identification number, access times, and referring site addresses;
Transaction information which includes the amount paid, payor, purpose and time of payment,;
Your search terms and search results;
Other information regarding your use of the Platform.
USE OF NON-PERSONAL INFORMATION.
We may disclose or share Non-Personal Information (or other information, other than Personal Information) in any other manner that we deem appropriate or necessary.
Among other things, we will disclose Non-Personal Information to third-parties to help us determine how users use parts of the Platform and who our users are so we can improve the Platform.
We will also disclose Non-Personal Information to our partners and other third-parties about how our users collectively use the Platform.
COMBINATION OF INFORMATION.
We use the information from different portions of the Platform, all of which are owned and operated by us. We may combine information gathered from multiple portions of the Platform into a single user record. We also use and/or combine information that we collect or receive from third party sources to enhance, expand, and check the accuracy of your user records.
SHARING OF YOUR INFORMATION.
We disclose Personal Information as follows:
Between Clients and Providers (Transactional Sharing). We share booking and service-related information with the relevant Provider to perform services and with the relevant Client to confirm and manage bookings.
Payment Processors and Financial Partners. Payment transactions are processed through third-party payment processors (e.g., Stripe and Stripe Connect). Payment information is disclosed to processors as needed to process payments, deposits, refunds, fraud checks, and disputes/chargebacks. For “card-present” or “tap to pay” features (if enabled), transaction data is processed by the designated processor and technology partners.
Third-Party Service Providers (Processors). We share Personal Information with vendors that provide services such as:
Hosting, storage, and infrastructure;
Client support tools;
Communications (email, SMS, push notifications);
Analytics and performance monitoring;
Security and fraud prevention; and
Advertising technology (where enabled and permitted).
Advertising, Analytics, and Measurement Partners. We may share device and usage data with analytics partners. Where enabled, we may share identifiers (e.g., device IDs, cookie IDs) with advertising partners to measure and optimize marketing and, where applicable, deliver targeted ads. To opt-outs, see Section 12.
Insurers. We may disclose your Personal Information to our insurers and/or professional advisers insofar as reasonably necessary for obtaining or maintaining insurance coverage, managing risks, obtaining professional advice, or the establishment, exercise or defense of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.
Business Transfers. If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of assets, we may disclose Personal Information as part of that transaction, subject to standard confidentiality protections.
Legal and Compliance Disclosures. We may disclose information:
To comply with law, regulation, legal process, or lawful governmental requests;
To enforce our Terms and policies;
To protect the rights, property, or safety of Fidden, the Users, Providers, Clients, or the public; and
To detect, prevent, or address fraud, security, or technical issues.
With Your Direction/Consent. We may share information for other purposes you authorize or direct.
De-identified or Aggregated Data. We may share de-identified or aggregated information that cannot reasonably identify you, for analytics and business purposes.
MEDIA RELEASE, MARKETING AND COMMUNICATIONS CONSENT.
Your photo/video/audio capture and marketing use choices are generally handled through a separate Media Release, Marketing and Communications Consent form. To request this form, please contact us or your Provider.
MARKETING COMMUNICATIONS AND YOUR CHOICES.
Marketing Opt-In. Marketing messages (email or SMS/text) are optional and not a condition of purchase. Where required by law, we obtain consent before sending marketing SMS.
SMS Disclosures. Message and data rates may apply. Message frequency varies. You can opt out of marketing texts at any time by replying STOP or using any in-Platform controls if provided. For help, reply HELP or contact us. After opting out of marketing texts, you may still receive transactional messages where permitted by law, unless you also adjust your transactional preferences.
Email Marketing. You can unsubscribe from marketing emails using the unsubscribe link in the email or via in-Platform settings (if available). Transactional emails may continue as needed for your Account and bookings.
Push Notifications. You can manage push notifications in device settings and (if available) in the in-Platform settings.
Transactional Messages. Even if you withdraw any consent you may have given us or if you object to receiving such direct marketing material from us (in those cases where we do not need your consent), we may still need to send you administration and transactional communications from which you cannot opt-out. We may send non-marketing communications needed to operate the Platform and your Account (e.g., booking confirmations, receipts, security notices). These are not marketing and may be sent where permitted by law.
INTEREST-BASED ADVERTISING.
To help ensure that you receive ads that are relevant to your interests on the Platform, our advertisers’ services, and elsewhere on the Internet, we and third-parties (including service providers, advertisers, and advertising companies) may collect information about your online activities over time and across different sites, apps, and devices. We and third-parties may use that information to help understand audience segments. Advertisers may use the segments to determine the audience groups to which they wish to deliver particular ads. Through this process, we do not use information that directly identifies you.
Opt-Out. You can opt out of receiving interest-based advertising on your computer or laptop from some companies, including us and our service providers.
If you wish to opt out of receiving interest-based advertising on your mobile device, please see the advertising preferences information on support.apple.com for iOS devices or support.google.com for Android devices.
Opting out does not mean you will no longer receive advertising. It means that the company or companies from which you opted out will no longer deliver ads tailored to your web preferences and usage patterns.
ARTIFICIAL INTELLIGENCE INPUTS AND OUTPUTS.
Purposes. We process AI Input and AI Output to provide, maintain, secure, and improve the AI Features and Platform functionality.
No Model Training By Default. By default, we do not use AI Input or AI Output to train or improve AI models (ours or third parties). If we offer an opt-in setting to enable training for a specific AI Feature, we will only train on that data when you enable that setting, and you may disable it at any time (subject to feature availability).
Retention. We may retain AI Input and AI Output as long as reasonably necessary to provide the AI Features, comply with legal obligations, resolve disputes, enforce the Terms, and maintain business records, unless a shorter period is required by law.
COOKIE POLICY.
Cookies and Similar Technologies. This Section describes cookies and similar technologies (e.g., pixels, tags, SDKs) used on the Site and App. Cookies are small text files stored on your browser or device. Pixels/tags are code snippets that collect information about browsing behavior. SDKs (Software Development Kits) in the App may collect device and usage data to provide functionality, analytics, crash reporting, and (where enabled) advertising measurement.
Cookies and Technologies We may Use.
Essential Cookies are strictly necessary to ensure that the Platform functions as designed and expected. Cookies used for the sole purpose of carrying out or facilitating the transmission of a communication will also be considered as essential cookies. We do not require your consent to use essential cookies, but you may still block or delete them.
Non-Essential Cookies are not required for the essential functioning of the Platform, although they may greatly enhance your user experience. We shall only place non-essential cookies on your computer or mobile device with your consent through a pop-up during the first time you visit it and possibly subsequently (if necessary) or other similarly effective mechanism.
Analytics Cookies allow us to collect information, such as the most used pages or error messages, to understand how you use the Platform and enable us to create a better user experience.
Marketing Cookies are third-party cookies that track user behavior and online activities to enable them to tailor their advertising for you. The cookies are placed by our advertisers with our permission
Third Party Cookies. Approved third-parties may also set cookies when you interact with the Platform. These third-parties use cookies in the process of delivering content and to perform services on our behalf.
Information collected via cookies/SDKs may include IP address, device ID, cookie ID, browser type, OS, app version, approximate location, referral source, pages/screens viewed, interactions, and timestamps.
Purpose of Using Cookies.
Authentication - we use cookies to identify you when you visit our Platform and as you navigate our Platform;
Status - we use cookies to help us determine if you are logged into our Platform;
Personalization - we use cookies to store information about your preferences and to personalize the Platform for you;
Security - we use cookies as an element of the security measures used to protect user accounts, including preventing fraudulent use of login credentials, and to protect our Platform generally;
Advertising - we use cookies to help us to display advertisements that will be relevant to you;
Analysis - we use cookies to help us to analyze the use and performance of our Platform; and
Cookie Consent - we use cookies to store your preferences in relation to the use of cookies more generally.
Retention. Session cookies typically expire when you close your browser. Persistent cookies remain until they expire or you delete them. Retention varies by purpose and provider and may range from days to months. Mobile SDK data retention depends on the SDK provider and our configuration, and may be stored for analytics, debugging, and security purposes.
Third-party Cookies and Partners. Some cookies/SDKs may be placed by third parties that provide analytics, advertising measurement, fraud prevention, or platform functionality. Those third parties may process data subject to their own privacy policies.
How to Manage Cookie Preferences.
Site. You can control cookies through browser settings (block/delete cookies, clear cache). If we provide a cookie preference tool or banner, you can use it to manage optional cookies (where available)
App. You can control permissions (e.g., location, notifications) in your device settings. You may be able to reset or limit your device advertising identifier via device settings.
Do Not Track (DNT). Some browsers send “Do Not Track” signals. Because there is no widely adopted standard for recognizing DNT signals, the Site may not respond to DNT in a uniform way. Where required, we honor applicable opt-out signals as described in Section 21.
You can manage and block cookies on your device settings. Blocking all cookies will have a negative impact upon the usability of many Platforms. If you block cookies, you will not be able to use all the features on our Platform.
RETAINING AND DELETING PERSONAL INFORMATION.
General Approach. We retain Personal Information for as long as reasonably necessary to:
Provide the Platform and fulfill your requests;
Maintain business records, including Booking history and transaction logs;
Comply with legal obligations;
Resolve disputes and chargebacks; and
Enforce our Terms and policies.
Examples of Retention Drivers.
Bookings and payment records may be retained for accounting, tax, dispute/chargeback, and audit purposes.
Messages and support records may be retained for quality, safety, and dispute resolution.
Media retention depends on the purpose (internal records vs marketing) and your consent status, consistent with Section 10.
Deletion and De-identification. When information is no longer needed, we take reasonable steps to delete it, de-identify it, or store it securely until deletion is feasible, subject to legal and operational constraints.
Notwithstanding the other provisions of this Section 15, we may retain your Personal Information where such retention is necessary for compliance with a legal obligation to which we are subject, or to protect your vital interests or the vital interests of another natural person.
SECURITY OF INFORMATION.
We follow generally accepted industry standards to protect the information submitted to us, both during transmission and once we receive it. We maintain appropriate administrative, technical and physical safeguards to protect Personal Information against accidental or unlawful destruction, accidental loss, unauthorized alteration, unauthorized disclosure or access, misuse, and any other unlawful form of processing of the Personal Information in our possession.
However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. We cannot ensure or warrant the security of any information you transmit to us or store on the Platform, and you do so at your own risk. We also cannot guarantee that such information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards.
If you believe your Personal Information has been compromised, please contact us at [email protected]. If we learn of a security systems breach, then we attempt to notify you electronically so that you can take appropriate protective measures. We may post a notice through the Platform if a security breach occurs.
YOUR RIGHTS.
Depending on your state of residence and applicable law, you may have rights to:
Access/Know: Request information about our collection, use, and disclosures of your Personal Information.
Delete: Request deletion of certain Personal Information.
Correct: Request correction of inaccurate Personal Information.
Restrict: Request us to restrict the processing of your Personal Information where the processing is inappropriate.
Opt out: Opt out of targeted advertising, and in some states opt out of certain profiling or “sale/sharing” as defined by law.
Portability: Request a copy of certain Personal Information in a portable format.
Limit use of sensitive data: In some jurisdictions, request limits on certain sensitive data uses (where applicable).
Object. You have the right to object to our processing of your Personal Information on grounds relating to your particular situation. If you make such an objection, we will cease to process the Personal Information unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing is for the establishment, exercise or defense of legal claims.
You have the right to object to our processing of your Personal Information for direct marketing purposes. If you make such an objection, we will cease to process your Personal Information for this purpose.
Withdraw Consent. To the extent that the legal basis for our processing of your Personal Information is consent, you have the right to withdraw that consent at any time. Withdrawal will not affect the lawfulness of processing before the withdrawal.
Complain to a Supervisory Authority. If you consider that our processing of your Personal Information infringes data protection laws, you have a legal right to lodge a complaint with a supervisory authority responsible for data protection.
Exercising Your Rights. If you want to exercise any of your rights, please contact us or mail us at [email protected] or 1201 Dublin Rd. PMB 742 - Columbus, OH 43215.
Verification of identity. To protect you, we will take steps to verify your identity before fulfilling certain requests, which may include: verifying access to your Account email/phone; requesting additional information consistent with the sensitivity of the request.
Authorized Agents. Where allowed by law, you may use an authorized agent to submit a request on your behalf. We may require: Proof of the agent’s authority (e.g., signed permission), and verification of your identity directly with us.
Responses and Timing. We respond within timeframes required by applicable law. If we need more time, we will notify you where required.
Appeals (Certain States). If we deny a request and the law provides an appeal right, you may appeal by contacting us at [email protected] with “Privacy Appeal” in the subject line. We will respond as required by law.
What we may retain despite a deletion request. We may retain information as permitted or required by law, including to complete transactions and provide requested services; maintain security and prevent fraud; comply with legal obligations; establish, exercise, or defend legal claims; and maintain records for disputes/chargebacks and enforcement of Terms and policies.
LINKS TO OR FROM OTHER PLATFORMS.
The Platform may contain links to other sites operated by our affiliates or third-parties. Please be advised that the practices described in this Privacy Policy do not apply to information gathered through these other sites. We are not responsible for the actions and privacy policies of third-parties and other sites.
PUBLIC AREAS.
Please remember that any information you share in public areas, such as message boards or feedback sections, becomes public and anyone may take and use that information. Please be careful about what you disclose and do not post any Personal Information that you expect to keep private. Please consult the applicable guidelines, if any, for use of our chat rooms and other community areas for more information.
NO PERSONAL INFORMATION FROM CHILDREN.
We do not knowingly collect Personal Information from children. If you believe a minor has provided Personal Information without appropriate consent, contact us at [email protected]. If we discover that a child has provided us with Personal Information and we do not have parental consent, we will immediately delete that child’s information.
“SELL,” “SHARE,” AND “TARGETED ADVERTISING” AND OPT-OUT RIGHTS.
Definitions. “Sale” may be defined by some U.S. state laws as exchanging Personal Information for monetary or other valuable consideration. “Sharing” may be defined by some laws (e.g., California) as disclosing Personal Information for cross-context behavioral advertising. “Targeted advertising” may be defined (e.g., Colorado/Virginia/Connecticut) as showing ads selected based on Personal Information obtained from your activity across nonaffiliated services over time. These terms may have different meanings depending on your state of residence.
Sale. We do not sell your Personal Information in the ordinary sense of selling it for money.
Sharing. If you opt-in to marketing cookies/SDKs, we may allow advertising/analytics technologies that could be considered “sharing” or “targeted advertising” under certain state laws if enabled (e.g., using third-party cookies/SDKs for ad measurement or personalization). You may have the right to opt out.
Opting Out. You may opt-out of the sale and sharing at any time. You may still submit a “do not sell” request to us, and we will respond within statutory timelines. You can opt out by:
Adjusting cookie preferences (if available) and disabling advertising cookies;
Using browser controls to block third-party cookies;
Adjusting mobile advertising settings (limit ad tracking / reset advertising ID);
Submitting a request under Section 17 (we will apply it where legally required).
Global Privacy Controls. If we detect a legally recognized opt-out preference signal (e.g., certain Global Privacy Control signals) and the law requires honoring it, we will treat it as a request to opt out for the relevant browser/device, subject to verification and technical feasibility.
CALIFORNIA PRIVACY RIGHTS.
California residents, who are under 18 and are registered users of our Service, are allowed to request and have removed any content or information that they have posted publicly. However, in cases where the law does not require or allow the removal of information, this may not be applicable. This is under California Business and Professions Code Section 22581.
If you are a California resident, California Civil Code Section 1798.83 permits you to request and obtain from us, information regarding the disclosure of your Personal Information to the third-parties for direct marketing purposes in the preceding calendar year, free of charge, once a year.
PROFILING DISCLOSURE.
We do not engage in profiling of consumers in furtherance of automated decisions that produce legal or similarly significant effects, as those terms are defined under the Colorado Privacy Act.
REVISIONS AND CHANGES.
We may update this Privacy Policy from time to time. The “Effective Date” will indicate when changes take effect. If changes are material, we will provide notice as required by law (e.g., in-app notice or email). Your continued use of the Platform after the effective date means you understand the updated policy.
INTERNATIONAL USERS AND CROSS-BORDER TRANSFERS.
Fidden Inc. is U.S.-based, and Personal Information may be processed and stored in the United States and other locations where our service providers operate. If you access the Platform from outside the U.S., you understand your information may be transferred to and processed in jurisdictions that may have different data protection laws than your jurisdiction.
PROVIDER PRIVACY POLICY.
Providers are service professionals or businesses that list, offer, sell, and perform services to Clients of the Platform. Providers are independent businesses and are responsible for their own compliance with applicable privacy, marketing, and consumer protection laws. Each Provider is solely responsible for informing you of its own privacy policy as to the personal data it collects from you when you use its Services. You are responsible for reading and understanding the Provider’s Privacy Policy.
Health and Sensitive Information. Depending on the Provider service category, the Provider may collect health and safety screening information and contraindications you provide in intake/consent forms and health screening forms, which may include allergies/sensitivities, pregnancy/nursing status, medications, medical conditions relevant to services, and other contraindications you choose to disclose. This information is collected to support service customization and safety, and to help Providers determine whether to modify, postpone, or refuse a service.
Permitted uses of Client data obtained through the Platform.Providers may use Client Personal Information obtained through the Platform only for legitimate service-related purposes, such as:
Confirming and performing Bookings;
Communicating about the booked services;
Maintaining service records as required for safe performance and compliance; and
Managing refunds, corrections, disputes, and chargebacks consistent with Provider Policies and applicable law.
Providers must not use Platform-obtained Client information for unauthorized marketing or unrelated purposes.
GOVERNING LAW.
This Privacy Policy is governed by Ohio law, without regard to conflict-of-laws rules.
NON-WAIVABLE RIGHTS.
Nothing in this Privacy Policy is intended to waive or limit rights that cannot be waived under applicable privacy or consumer protection laws that apply to you. Where state privacy laws grant you additional rights, we will honor those rights to the extent applicable.
CONTACT US.
If you have any questions or comments, please contact us through Fidden.io, 1201 Dublin Rd PMB 742 Columbus, OH 43215, [email protected].