Run the protocol. Fidden runs the pacing, the next session, and the lapsed plans.
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Your results depend on series compliance — and your income depends on clients finishing what they start. A six-session plan that stops at session three fails your client and your revenue at the same time.
Fidda manages treatment series like the protocols they are: session pacing, automatic next-session booking, gentle recovery of lapsed plans, and reminders timed to the treatment calendar, not just the appointment calendar.
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Series Completion Rate.
Finished protocols mean visible results, and visible results are the only marketing that matters in skin.
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Every client's skin is on file before the first treatment, every session is recorded, and anyone who stops partway is noticed.
The first time a client books, Fidden asks their skin type, their main concerns, allergies and sensitivities, the products they use, and their morning and evening routine. A health intake comes with it, including whether they use retinol or other actives, which matters before a peel.
Anyone booked today who disclosed a medical condition, an allergy, a pregnancy or retinol use is listed on your Today screen with what they said, so it is read before the treatment rather than after.
Each client's skin profile holds the home care plan you set: the morning and evening routine, weekly treatments, regimen notes and goals for the next session, next to what they told you on the intake.
Log each session against the appointment it belongs to: the treatment, your notes, the post-care instructions and what the next session should achieve. Five sessions into a series, you can read back how it has gone.
Fidda learns each client's own visit rhythm. When someone partway through a series is past theirs with nothing booked, your morning briefing names them and Fidda drafts a message to bring them back before the plan is forgotten.
A peel can hold a deposit sized to the treatment instead of one flat figure across your menu. Each service sets its own, as a percentage or a fixed amount, and it is collected at booking on every plan, Foundation included.
Yes. Fidda paces a series session by session, books the next session automatically, and times reminders to the treatment calendar rather than only the appointment calendar, so a six-session plan runs as one protocol.
Fidda recovers lapsed plans, reaching back to the client before a series that stopped at session three is forgotten. A finished protocol is what gets the client the result they booked for.
Yes, on every plan including the free one. Deposits are collected at booking and the amount is set per service, so a peel can hold a deposit sized to the treatment rather than a flat amount across your whole menu.
Skin type, main concerns, allergies and sensitivities, current products, and the client's morning and evening routine, with a health intake that asks about medical conditions, medications, pregnancy and retinol or other actives.
Foundation is free and takes 7% of the service per booking. Momentum is $39.99 a month and Icon is $89.99 a month, with no booking commission or Fidden platform fee. Standard card processing applies on every plan. There are no contracts and no cancellation fees.
At five completed bookings. Fidda needs a real history of your services, your prices and your clients before it says anything about them, so it stays quiet until it has one.
